Payment and Refund Policy

Payment Policy:

1. Advance Payment

To secure your booking with The Route Seekers, a non-refundable advance paymentof 20% of the total package price is required at the time of booking. This advance is necessary to confirm and hold your reservation.

2. Pre-Trip Payment

You need to pay 40% of the total package price at least 30 days before the trip starts.

Failure to make this payment on time will result in the cancellation of your trip. This pre-trip payment ensures your participation in the tour and covers additional costs incurred in preparation for your journey.

3. Final Payment

The remaining 40% of the total package price is due 15 days before trip starts. This final payment confirms your acceptance of the trip’s commencement and allows for the completion of the travel arrangements.

Refund Policy:

1. Non-Refundable Advance

The advance payment made at the time of booking is non-refundable under all

circumstances. This policy is in place to cover the costs associated with securing your

reservation.

2. Cancel more than 15 days before departure:

The 50% of pre-trip payment will be refunded.

3. No Refund for Cancellations Within 15 Days

For cancellations occurring within 15 days of the trip’s commencement, no refunds

will be provided under these circumstances.

4. Non-Refundable Post-Commencement Payments

post-commencement payment, made after the trip has started, is non-refundable.

This ensures that the travel arrangements and services provided are fully

compensated for, regardless of changes or cancellations after the trip has

commenced.

5. Refund Processing

Refunds, where applicable, will be processed within 15-20 days of receiving the

cancellation request. The refund will be issued via the same payment method used

for the original payment.

6. Exceptions and Special Considerations

Exceptions to the standard refund policy will be reviewed on a case-by-case basis.

The Route Seekers reserves the right to make adjustments or provide partial refunds

under special circumstances at its discretion.

7. Notification and Documentation

All refund requests must be submitted in writing to The Route Seekers. Supporting

documentation for the reason of cancellation may be required. Refunds will be

processed in accordance with the outlined terms and may require additional time for

completion