Terms & Conditions

Welcome to The Route Seekers. By booking services with us, you agree to these Terms & Conditions. Please read them carefully.

1. Booking

All bookings must be made through our website, by phone, or in person.

A deposit may be required at the time of booking. The balance is due as specified in the confirmation email.

Bookings are subject to availability.

2. Payment

Payments can be made via UPI, credit card, debit card, bank transfer or cash.

All prices are quoted in INR and are subject to change until full payment is received.

3. Cancellation Policy

• More than 15 days before departure: 50% of the pre-payment will be charged as a cancellation fee.

• Less than 15 days before departure: No refunds will be issued.

4. Changes to Bookings

Requests for changes to bookings must be submitted in writing. 

Changes are subject to availability and may incur additional charges.

5. Travel Insurance

We strongly recommend that you purchase travel insurance to cover unforeseen circumstances, including trip cancellations, medical emergencies, and lost luggage.

6. Responsibilities

You are responsible for ensuring that you have valid travel documents, including passports and visas.

We are not responsible for any delays, cancellations, or changes caused by third parties, including airlines and hotels.

7. Liability

The Route Seekers is not liable for any personal injury, loss, or damage to property, except as required by law.

We will not be held responsible for any acts of God or circumstances beyond our control.

8. Conduct

We reserve the right to refuse service to anyone who is disruptive or engages in inappropriate behaviour during the trip.

9. Privacy Policy

We are committed to protecting your privacy. Your personal information will only be used in accordance with our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of Uttar Pradesh, India. Any disputes will be settled in the appropriate courts in Mathura, Uttar Pradesh.

11. Amendments

The Route Seekers reserves the right to amend these Terms & Conditions at any time.

Any changes will be communicated to customers prior to booking.

12. Acceptance of Terms

By booking with The Route Seekers, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.